Privacy Policy

Effective Date: January 2026

Imperial Beach Plumbing (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit imperialbeachplumbing.net (the “Website”).

This policy is written to comply with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

Information We Collect

We may collect personal information directly from you when you interact with our Website, contact us, or request plumbing services.

Personal Information Collected May Include

  • Full name
  • Phone number
  • Email address
  • Physical address (when service is requested)
  • Service details or messages you provide

Information Collected Automatically

When you visit our Website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site

This information is used for website functionality, analytics, and security purposes.

How We Use Your Information

We use personal information for legitimate business purposes, including:

  • Responding to inquiries and service requests
  • Scheduling and providing plumbing services
  • Communicating about estimates, appointments, or service updates
  • Improving our Website and customer experience
  • Maintaining security and preventing fraud

We do not use your information for automated decision-making or profiling.

Cookies and Tracking Technologies

Our Website may use cookies or similar tracking technologies to enhance functionality and understand how visitors use the site.

You can control or disable cookies through your browser settings. Disabling cookies may affect some website features.

How We Share Personal Information

We do not sell personal information.

We may share personal information only in the following circumstances:

  • With service providers who assist in operating our Website or business
  • To comply with legal obligations or law enforcement requests
  • To protect our rights, safety, or property

All third parties are required to keep your information confidential and use it only for authorized purposes.

Your California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the following rights:

Right to Know

You may request information about:

  • Categories of personal information collected
  • Sources of personal information
  • Business purposes for collecting information
  • Categories of third parties with whom information is shared

Right to Access

You may request a copy of the personal information we have collected about you.

Right to Delete

You may request that we delete personal information we have collected, subject to legal exceptions.

Right to Correct

You may request correction of inaccurate personal information.

Right to Limit Use of Sensitive Personal Information

We do not collect or use sensitive personal information for purposes that require limitation under CPRA.

Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

How to Exercise Your Rights

To submit a privacy request, contact us using one of the following methods:

Email: info@imperialbeachplumbing.net
Phone: (619) 703-0119

We may need to verify your identity before fulfilling your request. Responses will be provided within the timeframes required by California law.

Data RetentionWe retain personal information only for as long as necessary to:

  • Provide requested services
  • Meet legal, accounting, or operational requirements
  • Resolve disputes or enforce agreements

Data Security

We implement reasonable administrative and technical safeguards to protect your personal information. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Children’s Privacy

This Website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, contact us:

Imperial Beach Plumbing
Email: info@imperialbeachplumbing.net
Phone: (619) 703-0119

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